Shipping and Returns

SHIPPING COSTS AND SCHEDULE

Shipping cost is calculated using the USPS Rate Calculator and is based on the total weight of the package and destination as it is shipped from the Zip Code 97635.

Because our products are made fresh and by hand, your order may take longer than usual, however most orders should ship within 72 hours of receipt of payment. If for some reason your order is delayed, you will be notified by e-mail.

DAMAGED SHIPMENT

If our products are defective in some way due to damage sustained in shipping, save all the shipping materials and do not use the product.

Please contact us at customerservice@bodyandsoulcandles.com so we can report the damage to USPS. Be sure to always inspect the packages at the time of receipt. If you receive a package that has been damaged, make sure you report this to your carrier. If we do need to authorize a return for any reason, please make sure the items are packed in the original manner so damage does not occur. If there is damage due to inadequate packaging during the return process, no credit will be issued.

PRODUCT DISCLAIMER and TERMS OF USE

Many of our products are hand made. Sizes and styles vary depending on stock and may not be identical to product images shown.

No responsibility is taken for the misuse in any way of the information provided on this web site. Although great care and research went into creating the content, it is not meant to be used as a substitute for modern medical intervention.

None of the information provided is meant to act as a prescription, medical advice or therapeutic advice. None of these products are intended to diagnose, treat, cure or prevent any disease. No liability is taken by BodyandSoulCandles.com arising out of the misuse of products or information contained on this website. Always keep products out of the reach of children. If you are pregnant or nursing a baby, have heart disease, epilepsy, high blood pressure or diabetes, seek the advice of a health professional before using any of these products.

Skin test all products before using. Apply a small amount to the skin on your inner arm. Do not use if redness or irritation occurs. Keep all products away from eyes and mucous membranes. If redness, itching or irritation occurs, stop using the product immediately.

TERMS OF USE STATEMENT

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

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Bug Off Soy Candles

Soy Candle in a Travel Tin

Soy Blend Votives 3-pack

Soy Tea Lights - 10 pack

Soy flower pots

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PRODUCT DISCLAIMER and TERMS OF USE